Recruitment Guideline

Equal opportunity

Fengcao Culture is an equal opportunity employer. All specific job requirements are just for the job attribute.

If you find certain requirements are not appropriate, welcome to contact us.

Feedback

Due to large volumn of applications, we are unable to provide your feedback if your application is unsuccessful. We will contact you if we think your application can move on to the next process.

Here we kindly provide a list of common reasons (updating) that your application cannot be passed. You can check it to guide your future applications. Good luck.

State	Reason
resume screening	1) No resume; 2) incomplete resume; 3) resume has contradictory or suspicious information;

Job advertisement:

The content in job advertisement may change due to information supplement, rectification, and refinement, or other unexpected situtations. We will not track the revision and only follow the latest version to execute.

Recruitment Privacy

Privacy notification

Privacy laws (such as the Privacy Act 1988 (Cth)) affect how we administer the collection of personal information. This includes information we collect from applicants for roles, potential candidates and their referees. This document explains the approach adopted by PageUp and the National Australia Bank Ltd ABN 12 004 044 937 (‘the Group’) and all its related companies to the collection and handling of your personal information.

If you are a current employee or contractor the Group is exempt from the Privacy Act if it is a record directly related to your current or former employment. The Group however is committed to protecting your privacy as an employee and has a specific privacy policy for employees.

Talent Pool

The purpose of the Talent Pool is to retain information of applicants, prospective candidates or previous Fengcao Culture workers in connection with future job vacancies within the Group to enable us to assess your potential suitability for future job opportunities.

Due to your specialist skills Fengcao Culture would like to ensure it keeps up-to-date contact details for you so as to get in touch with you should a new opportunity be created that may suit you. We may contact you from time to time about opportunities across the Group. You may contact us at any time if this is no longer of interest to you.

What if you don’t want to provide us with your personal information?

If a Group organisation does not obtain the personal information it seeks:

• if you are an Applicant or referee, the Group organisation may not be able to process the application,
• if you are an employee or a contractor of a Group organisation, it may not be able to manage or administer your employment or engagement,
• if you are an employee, it may not be able to administer your membership if you are a member of the National Staff Association,
• if you are a prospective candidate or in the Talent Pool, the Group may not be able to let you know of new career opportunities in your field of experience/expertise.

Sharing your information

We may share your information with other organisations for any purposes for which we use your information. Where your personal information is shared we will seek to ensure that the information is held, used or disclosed consistently with the Privacy Act and any other applicable privacy laws and codes.

The types of organisations we may share your information with are those:

• involved in managing, validating or administering your application, employment or engagement such as third party suppliers, other Group organisations, organisations providing education and training or psychometric testing, organisations providing video-interviewing services, professional associations, printers, posting services and our advisers,
• involved in your employment or engagement such as employment agencies, counsellors and assessment agencies,
• involved in conducting background checks or monitoring employee conduct;
• involved in maintaining, reviewing and developing our business systems, procedures and infrastructure including testing or upgrading our computer systems,
• involved in a corporate re-organisation,
• involved in a transfer of all or part of the assets or business of a Group organisation,
• involved in payments systems including financial institutions, merchants and payment organisations,
• involved in the provision and administration of insurance, superannuation funds and the administration of your remuneration, superannuation, employee benefits, employee share schemes and insurance and our insurance,
• which are your representatives including your legal advisers,
• as required or authorised by law, for example, to government or regulatory bodies (in some instances these regulatory bodies may be overseas), and
• where you have given your consent.

Sharing outside of Australia

We run our business in Australia and overseas. We may need to share some of your information with organisations outside Australia. The approved countries these organisations may be based, is contained in our Overseas country list.

Taking care of your personal information

We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure.

Accessing your personal information

If you are a referee or do not go on to have an employment relationship with the Group, you may access your personal information held by us.

In most cases you should be able to access your personal information via the PageUp website or see Contact us if you would like to request a copy of the personal information access form (PDF, 431KB) to be sent out to you.

We will give you access to your information in the form you want it where it’s reasonable and practical. We may charge you a small fee to cover our costs when giving you access, but we’ll always check with you first.

Should you wish to delete your PageUp profile you can do this via our Contact us page.

If you are a current employee or contractor we don’t have to grant you access to your employee records, you may nonetheless be able to access certain information so please speak to your people leader or the People Advisory Centre if you have queries.

How do you correct your personal information?

You are encouraged to help us keep your personal information accurate, complete and up-to-date by either updating your PageUp profile via the Applicant login page.

Contact us if you think there is something wrong with the information we hold about you and we’ll try to correct it. If you are worried that we have given incorrect information to others, you can ask us to tell them about the correction. We’ll try and help where we can – if we can’t, then we’ll let you know in writing.

How do you make a complaint?

If you have a complaint about how we handle your personal information, we want to hear from you, and are always welcome to contact us.

We are committed to resolving your complaint and doing the right thing by our customers. Most complaints are resolved quickly, and you should hear from us within five business days.